When you bring people together to build a business, effectiveness depends on the quality of collaboration, conversation and innovation.

When innovation gets strangled

2026-01-11T17:30:56-05:00January 11, 2026|Alignment and effectiveness|

By Dino Zafirakos An organization recently called me in to help them clarify and prioritize their strategic innovation portfolio. They felt as if they were underperforming on strategic innovation. We brought together 27 people from different parts of the organization. All were invited to contribute, generate ideas and create buy-in for changes that would build the business. What is worth solving? After the initial meet-and-greet, [...]

From battle lines to bottom line: the high cost of unaddressed conflict

2025-09-26T11:55:40-04:00September 26, 2025|Alignment and effectiveness|

How coaching repaired a leadership rift and restored productivity By Ronnie Ndlovu It is difficult for leaders to address workplace conflict. When the conflict is between leaders at the same level, it can be even more difficult to get beyond defensiveness and blame. It can feel like trying to build a bridge in the midst of a swamp. What many organizations dismiss as an interpersonal [...]

Inspired by the Dish with One Spoon

2025-06-18T10:15:01-04:00February 1, 2024|Alignment and effectiveness|

Having recently arrived in Canada, I am inspired by the first people of this land who created a wampum (covenant) called The Dish with One Spoon. And grateful to meet so many people here in what was first called “T'karonto” who are moved to honour this treaty made between the Anishinaabe, Mississaugas, and Haudenosaunee, where nations entered into an agreement to protect the land and responsibly [...]

What it really takes for Smart Collaboration

2025-06-18T10:15:40-04:00April 20, 2019|Alignment and effectiveness|

Business cases for smart collaboration abound, yet genuine creative collaboration in business is remarkably rare. As Distinguished Fellow at Harvard Law School Heidi Gardner PhD points out in her forthcoming book Smart Collaboration, people need to collaborate across a variety of specializations as well as personal and cultural differences for them and their businesses to really garner the dividends of smart collaboration. What’s needed is both the logical [...]

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